For questions about shipping or for help placing an order, please contact us by emailing email@example.com or calling 510-524-1524.
All packages are shipped using Fedex (or UPS where available and by request only) and the shipping prices include packaging materials. You will be notified by email when your wines are shipped. In general we will arrange for your wines to be shipped shortly after your order is placed. However, in an effort to protect your wine, please be aware that your order may be held for ideal weather and shipping conditions.
Please note that there must be someone over the age of 21 to sign for your package when it arrives. We highly encourage you to ship to an office or place of business where packages can be easily signed for.
Shipping wine during the extreme hot or cold months of the year is a major concern for us. We reserve the right to hold all wine shipments due to inclement weather in our area or the area of delivery. If your wine has been placed on a weather hold and you would like it shipped, please contact us at firstname.lastname@example.org and we can discuss your options.